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Up Sell - Reliance Nippon
One honest confession I have heard on numerous occasions in my sales workshops is – ‘Even after so many years, I still find it difficult...

Udayan Salim Banerjee
Sep 26, 20242 min read


Emotional Intelligence in Sales - Godrej & Boyce
Do sales professionals have high emotional intelligence? Given that they deal with different types of customers - silent, loud,...

Udayan Salim Banerjee
May 8, 20242 min read


Emotional Intelligence - Conquer Your Enemies.
IF, in the midst of a raging war, enemies can set aside their enmity, put away their guns and stop firing rockets at each other, all in...

Udayan Salim Banerjee
Mar 25, 20241 min read


Interpersonal Skills - Hindustan Unilever (HUL)
In China there was a water bearer who had two large pots, each hung on the ends of a pole which he carried across his neck. One of the...

Udayan Salim Banerjee
Feb 15, 20242 min read
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