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Udayan Salim Banerjee
- Jul 4
- 2 min
Consultative Selling - Handling Customer Rejections
An honest confession I have frequently heard in my sales workshops is – ‘Even after so many years, I still find it difficult to handle...
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Udayan Salim Banerjee
- Jun 20
- 2 min
Consultative Selling - Burning Bridges With Customers
One participant during a workshop shared his big learning in sales – ‘never burn your bridges with customers because you don’t know when...
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Udayan Salim Banerjee
- Jun 13
- 2 min
Attitudinal Enhancement - Laugh & Learn
Humour is fun, and a great source of learning too. Â See for yourself. A lady was walking down the road with a dog. A man approached them...
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Udayan Salim Banerjee
- Jun 6
- 2 min
Customer Orientation - The 99 Club.
It’s important to find new customers, but equally crucial to retain existing ones. The longer your customer remains connected with you,...
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Udayan Salim Banerjee
- May 30
- 2 min
Leadership Skills - Being An Effective Leader
Question – Can I develop Leadership Skills? Answer – The answer is in the question itself – SKILLS. With the right fundamentals,...
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Udayan Salim Banerjee
- May 28
- 2 min
Leadership - Giving Feedback With Empathy
Question – How can I get my team to take accept feedback with grace? Answer – Give it with empathy & emotional intelligence. Emotional...
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Udayan Salim Banerjee
- May 16
- 2 min
Leadership Skills - Setting Right Examples
An old grandfather lived with his son, daughter-in-law and  four-year old grandson. Every night the family would eat together at the...
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