Social Styles - Ernst & Young (EY)
- Udayan Salim Banerjee
- Oct 3
- 1 min read
Question #1 – What drives success in the workplace?
Answer – Interpersonal Effectiveness (that’s why strong ‘teams’ win, while mere ‘groups’ don’t).
Question #2 – What is Interpersonal Effectiveness?
Answer – The skill of understanding social styles and responding appropriately.
Question #3 – What are SOCIAL STYLES ?
Answer – SOCIAL STYLES are consistent patterns in the way people behave, communicate, and interact with others.
Question #4 – Why is it important to understand SOCIAL STYLES ?
Answer – Your SOCIAL STYLE shapes how others see you and how you connect with them.
When you understand your own style, you become aware of both strengths and blind spots.
When you understand others’ styles, you learn to adapt and deal with them in the way they prefer—this is the ‘platinum rule’ of interpersonal behaviour.
The result? More effective conversations, fewer misunderstandings, less conflict, less stress and frustration, greater trust, and stronger teamwork.
Question #5 – So what truly leads to success in the workplace?
Answer – Follow these 4 steps to build interpersonal effectiveness:
1. Know your SOCIAL STYLE.
2. Manage your SOCIAL STYLE to prevent friction and avoid overwhelming others.
3. Understand others’ SOCIAL STYLES.
4. Adapt your approach so others feel comfortable interacting with you.
SOCIAL STYLES: Turn Differences Into Strengths.
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