Stories – From Head to Heart, Instantly. Instead of long verbose explanations, I prefer to use contrasts, analogies, metaphors, and micro...

New home. New Windows. New Opportunities.  Once upon a time, a student lived happily in a cozy house. He loved his home and enjoyed a...

In all my years with  sales professionals, I’ve noticed one striking truth—hardly anyone plans to enter sales. But once they step in,...

Selling is a blend of Science, Art & Humanity. As an art, it’s about creativity, storytelling, and connecting emotionally to engage and...

The Question – How do effective Sales Leaders build rapport with their teams & clients?   The Answer – Building rapport is the essential...

Do sales professionals have high emotional intelligence?   Given that they deal with different types of customers - silent, loud,...

Consultative Selling Workshops for Hindware (Gurgaon, Bengaluru, Mumbai) .  Every leader managing a sales team must delegate.  Delegation...

During a workshop on Selling Skills a participant came up to me wanting to know how he could "get better at his job." He had been in...

I delivered a one-day session on Customer Service was attended by over 70 Service Technicians of the Security Solutions Division of...