Consultative Selling - Handling Customer Rejections (NOs)
One honest confession I have heard on numerous occasions in my sales workshops is – ‘Even after so many years, I still find it difficult...
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Udayan Salim Banerjee
Jun 202 min
Consultative Selling - Burning Bridges With Customers
One participant during a workshop shared his big learning in sales – ‘never burn your bridges with customers because you don’t know when...
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Udayan Salim Banerjee
Jun 132 min
Attitudinal Enhancement - Laugh & Learn
Humour is fun, and a great source of learning too. Â See for yourself. A lady was walking down the road with a dog. A man approached them...
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Udayan Salim Banerjee
Jun 62 min
Customer Orientation - The 99 Club.
It’s important to find new customers, but equally crucial to retain existing ones. The longer your customer remains connected with you,...
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Udayan Salim Banerjee
Apr 112 min
Success Story - The Human Statue
Remember ‘Statue!’, the game we played as kids. We said ‘Statue!’ and our friends had to be absolutely motionless. Only when we said...
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Udayan Salim Banerjee
Mar 251 min
Strategic Thinking - Why We Play Small
Strategic Thinking Workshop for Area Managers (AM) of Godfrey Phillips India Limited (GPI) at Mumbai. Off the many discussions on the...
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Udayan Salim Banerjee
Mar 251 min
Emotional Intelligence - Conquer Your Enemies.
IF, in the midst of a raging war, enemies can set aside their enmity, put away their guns and stop firing rockets at each other, all in...
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Udayan Salim Banerjee
Feb 292 min
Personal Effectiveness - Perceptions, Reality And 5 Ways To Take Feedback
Remember the 5 blind men who went into the forest and bumped into an elephant. When they shared their encounter with each other, they...
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Udayan Salim Banerjee
Feb 261 min
Interpersonal Skills - Understanding Perspectives
This is hair. Anything else you see is your perspective. Is your perspective incorrect? No. Given our diverse 3Es (education, environment...
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Udayan Salim Banerjee
Feb 222 min
Consultative Selling - 7 Tips To Improve Yourself
During a workshop on Selling Skills a participant came up to me wanting to know how he could "get better at his job." He had been in...
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Udayan Salim Banerjee
Feb 161 min
Team Building - OBT
'Teams that play together not only stay together but also triumph together. The bonds forged in moments of shared joy and camaraderie...
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Udayan Salim Banerjee
Feb 161 min
Personal Effectiveness - 5As To Manage Failures
1. ANTICIPATE - nobody is so perfect that they don't fail. In fact, success stories are built on failures, so the sensible approach is to...
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Udayan Salim Banerjee
Feb 161 min
Time Management - Learn To Say NO
Not to your important activities and maybe not even to some urgent ones, but definitely to all those unplanned & unimportant...
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Udayan Salim Banerjee
Feb 151 min
Team Building - UBUNTU
UBUNTU is an African philosophy propounding cohesion & positive interaction with one another. Sharing an interesting story to help you...
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Udayan Salim Banerjee
Feb 151 min
Leadership Skills - Who is an Effective Manager?Â
Let me answer this question by sharing an oft repeated but powerful story: A man was talking an early morning walk on the beach. At a...
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Udayan Salim Banerjee
Feb 151 min
Consultative Selling - 10 Tips on How to Sell
For all those starting their career in sales, here are some useful tips to help you sharpen your selling skills and become more effective...
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Udayan Salim Banerjee
Feb 151 min
Interpersonal Skills - 6 Ways To Show People You Care
1. Make eye contact when you greet. Greeting without eye contact is just a formality whereas with eye contact it shows you care and that...
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Udayan Salim Banerjee
Feb 151 min
Growth Mindset - Mistakes Are Stepping Stones To Success
You're young, you're inexperienced, you're enthusiastic and you're new to the corporate world. You will make mistakes. But that doesn't...
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Udayan Salim Banerjee
Feb 152 min
Interpersonal Skills - Water Bearer Story
In China there was a water bearer who had two large pots, each hung on the ends of a pole which he carried across his neck. One of the...
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Udayan Salim Banerjee
Feb 152 min
Problem Solving - The 7 Step Process
This could be not because the process is faulty, but its implementation is. For even a well structured process can only deliver desired...
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